Terms of Service
Effective date: January 1, 2026. These Terms of Service ("Terms") govern your access to and use of Quietgrovenest services, website, and any related materials provided by Quietgrovenest Inc. ("Quietgrovenest," "we," "us"). By using our website or engaging our services, you agree to these Terms. If you enter into a separate written agreement with Quietgrovenest covering the same subject matter, that agreement will govern to the extent it conflicts with these Terms. These Terms are written to be clear and practical and explain responsibilities for clients and visitors, including payment, data handling, confidentiality, and limitation of liability. If you do not agree with these Terms, please do not use our site or request services.
Scope of services and deliverables
Quietgrovenest provides consulting, facilitation, coaching, training, and lightweight analytics services to help organizations implement continuous performance management practices. Specific deliverables, timelines, and responsibilities are set out in a written proposal, statement of work, or contract ("Engagement Agreement") executed by both parties. Deliverables may include templates, workshop materials, training sessions, pilot plans, and dashboards. Quietgrovenest will use reasonable skill and care in delivering services and will rely on information provided by the client. Clients are responsible for providing timely access to relevant staff, data, and systems needed to complete the engagement. Any additional services or changes to scope will be agreed in writing and may incur extra fees.
Fees, invoicing, and payment
Fees for services are set out in the Engagement Agreement or proposal. Unless otherwise agreed in writing, Quietgrovenest invoices on the schedule specified in the Engagement Agreement. Payment is due within thirty (30) days of the invoice date. Late payments may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Clients are responsible for any taxes, duties, or governmental charges related to the services, excluding taxes on Quietgrovenest's net income. If a client disputes an invoice, the client must notify Quietgrovenest in writing within ten (10) days of receipt and the parties will attempt to resolve the dispute promptly. Failure to pay undisputed amounts may result in suspension of services until payment is made.
Confidentiality and data handling
Both parties will keep confidential information received from the other party secure and will not disclose it except as required by law or as necessary to perform the engagement. Confidential information excludes information that is publicly available through no fault of the recipient or that the recipient can prove was already in its possession. For engagements where client performance data is shared, the parties will agree in the Engagement Agreement whether Quietgrovenest acts as a data processor or otherwise. Quietgrovenest implements reasonable technical and organizational measures to protect client data, and uses such data only to perform agreed services. Client data will be returned or deleted as specified in the Engagement Agreement unless retention is required for legal or regulatory reasons. See our Privacy Policy at /privacy/ for more detail on data practices.
Intellectual property
Quietgrovenest retains ownership of pre-existing intellectual property, methodologies, templates, and tools used to deliver services. Subject to full payment of fees, Quietgrovenest grants the client a limited, non-exclusive, non-transferable license to use deliverables for internal business purposes. Any client materials provided to Quietgrovenest remain the property of the client. If parties create new joint materials, ownership and rights will be defined in the Engagement Agreement. Clients may not redistribute Quietgrovenest materials outside their organization without prior written consent. All third-party materials used in deliverables will be properly licensed or attributed.
Warranties and limitation of liability
Quietgrovenest warrants that it will perform services with reasonable skill and care. Except for this warranty, services are provided "as is" and Quietgrovenest disclaims all other warranties to the fullest extent permitted by law. To the maximum extent permitted by law, Quietgrovenest's total liability for any claim arising out of or in connection with the services or these Terms will not exceed the total fees paid by the client under the relevant Engagement Agreement in the twelve (12) months preceding the claim. In no event will Quietgrovenest be liable for indirect, special, incidental, consequential, or punitive damages, including lost profits, even if advised of the possibility of such damages. Nothing in these Terms limits liability for gross negligence, willful misconduct, or other liability that cannot be excluded under applicable law.
Termination and suspension
Either party may terminate an Engagement Agreement as specified in that agreement. If the Engagement Agreement does not specify termination rights, either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice. Quietgrovenest may suspend services if a client fails to pay undisputed invoices or breaches material obligations. Upon termination, the client will pay for services performed and expenses incurred up to the termination date, and Quietgrovenest will return client materials and any confidentiality-protected information in accordance with the Engagement Agreement and applicable law.
Governing law and dispute resolution
These Terms and any Engagement Agreement will be governed by the laws of the State of California, United States, without regard to conflict of laws rules. The parties will first attempt in good faith to resolve disputes amicably. If a resolution cannot be reached, the parties agree that disputes will be resolved in the state or federal courts located in San Francisco County, California, and each party consents to venue and personal jurisdiction in those courts. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.
Amendments and notices
Quietgrovenest may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Notices required under these Terms will be sent to the contact information in the Engagement Agreement or to the address provided by the user. For privacy-related inquiries, contact [email protected]. For contractual notices for clients, use the contract contact specified in the Engagement Agreement.
Contact and effective date
These Terms are effective January 1, 2026. For questions about these Terms or to request additional information, please contact us at:
Quietgrovenest Inc.1287 Market Street, Suite 420
San Francisco, CA 94103, United States
Phone: +1 (415) 555-0198
Email: [email protected]